I once had the privilege of working with an organization during its transformation and integration with another company in a different country. Upon reflection I have realized that this transformation was more than a merger, it was a cultural awakening.
Change can be uncomfortable. It challenges habits, assumptions, and even identity. But it also offers a unique opportunity which is the chance to reshape how people think, collaborate, and deliver results.
As I observed teams from two different backgrounds learning to work together, I saw firsthand how culture can either accelerate or derail transformation. At first, there was uncertainty as this change presented different ways of doing things, varying definitions of “success,” and even different communication styles. Yet, beneath the complexity, there was potential to create a shared culture built on ownership, positivity, and progress.
What Change Taught Me About Culture
True cultural change doesn’t happen through policies or slogans. It happens through people who share one belief and one behavior at a time. During that transformation journey, I witnessed individuals slowly take ownership of the new direction. Leaders became more intentional and conversations became more transparent. There was a growing sense of unity around common goals.
Eventually, a new culture emerged that focused on results, health and safety, and continuous improvement. That experience taught me that when people understand why change is happening and how they as employees fit into it, they stop resisting and start co-creating. Culture stops being something management is doing for them and becomes something they are building together.
Culture As a Driver for Strategy
Many organizations still treat culture like a side project that is just a set of values on a wall or a “fun” initiative for HR to manage. But culture is much deeper than that. It determines how strategy lives or dies.
When culture aligns with strategy, people act with clarity and confidence. They innovate, collaborate, and take responsibility. But when culture contradicts strategy, even the best plans struggle to take off and die before their kick off. In that transformation project, success didn’t come from the new systems alone, it came from new mindsets. People began to believe in the purpose behind the change. They started to see safety and continuous improvement not as obligations, but as shared values that defined who they were as a team.
That’s the power of culture as strategy.!
Building a Culture That Lasts
Every organization has a culture, but not every organization designs it intentionally. The best leaders know that culture is shaped by what they consistently reinforce, reward, and role model.
Here’s what that looks like in practice:
• Ownership: Empower people to take initiative. Let them see how their actions move the organization forward.
• Positivity: Celebrate progress, not just perfection. A hopeful culture builds resilience.
• Health and Safety: When people feel cared for, they perform better physically, mentally, and emotionally.
• Continuous Improvement: Encourage curiosity and feedback. Every small improvement strengthens the whole.
Culture isn’t built overnight, but with time and trust, it becomes the invisible framework that holds everything together. If there’s one thing that experience taught me, is that an organization can’t transform without transforming its culture and you can’t transform culture without involving its people.
Leadership isn’t about announcing change but rather it’s about embodying that change. Leadership is about creating an environment where people feel safe to grow, contribute, and challenge the status quo. When leaders align culture with purpose, transformation stops being a phase and becomes a way of being.
The Culture BE Perspective
At Culture BE, we’ve seen that organizations thrive when they move from culture by chance to culture by design. Culture is not a perk reserved for good times but it’s the strategy that sustains progress during uncertainty within organizations.
Because in the end, culture becomes who we are, how we think, act, and grow together toward a shared future.